Large bronze horse statue in a paved hotel courtyard with a terracotta-colored building under a sunny sky

Social Responsibility

Ville sull’Arno promotes initiatives related to environmental, social, and economic sustainability, involving both staff and guests.

The property has obtained the DCA ESG Sustainability L certification issued by Dream & Charme, an organization accredited by Accredia. This certification assesses management practices, service quality, and social and environmental impacts.

To date, Ville sull’Arno complies with 7 out of the 9 areas covered by the assessment model:

  • Human rights, labour relations and working conditions
  • Health and safety
  • Customer and user management
  • Management practices
  • Local community involvement
  • Economic development
  • Data protection and cybersecurity

On the social front, the property supports CasAmica ODV, which provides accommodation for patients and their families who need to travel for medical treatment. Support includes awareness-raising and contribution to the organisation’s projects.

Since 2023, Ville sull'Arno has participated in the regional network of the Trisomia 21 APS Association, which promotes the employment of people with intellectual disabilities in the hospitality sector.

From 2025, the property has also joined the Punti Viola project promoted by DonneXStrada, aimed at creating a network of public venues trained to provide support in situations of potential danger or violence.