Esposte le mie esigenze, mi hanno proposto la camera perfetta.
Too much food, less and just let guest go as needed to obtain smaller portions at night
Breakfast wasn’t great.
The pool not being warm water was a huge let down
It’s a beautiful experience
The drop off and pick up service they provide could start earlier and and finish later to help guests.
Gentilezza e competenza di tutto il personale
The young woman that worked the breakfast and day hours was very pleasant and attentive. She started our date right.
Noemi was exceptional at the front desk. She went above and beyond to help us get a nebulizer for our son who was having trouble breathing and coughing due to seasonal allergies on late afternoon of Easter Sunday when most pharmacies were closed. She went right to work helping us. The entire staff was very attentive and extremely friendly and helpful. Even one of the sweet maintenance men helped us cut off our paintings from the frames(from painting lesson) so that we could bring them home. The room was beautiful with a balcony looking over the River Arno. It was wonderful having a pool inside and out for our son. Beautiful buildings and grounds with flowers. The bikes are so much fun to take out and explore the surrounding areas. We liked being away from the busyness of Florence.