I would like to compliment on the service and very clean rooms. Staff was very nice and helpful for everything.
We loved staying with you! The friendliness and attentiveness of the staff was superb and made our stay so much more pleasant. Our compliments to the chef and the servers. Awesome team.
The WiFi service in the rooms and public areas was poor and selection of English tv channels was limited.
I would have liked to have seen more of an environmental conscious within the hotel, for example not serving plastic straws with every drink, reduce waste and encourage recycling.
Staff are first class
Hi, just one very small comment regards breakfast, as we came to breakfast at 10.30, we noticed that some of the items had been used and not replaced which we found disappointing, for example, croissants, Scrambled egg, it is only a small observation
The concierge/receptionist was excellent, the best we’ve had. We felt he genuinely cared about us as guests and arranging for us to have some water for our journey was very kind. We liked having the free water in our room and having the desert wine and sweets left at night made us feel like 5 star guests.
The staff was extremely welcoming and helpful, and at the same time not «too much».
Superb food and service in pool area, Restaurang and room service!
Service in reception good. We were disappointed at our first room but got help to change.
We also got help to arrange a trip that were fantastic but the communication between the different persons in the reception can be improved and how they get back the information to the guests.
The service overall is remarkable. The cleanliness of the hotel also. Pleasent Staff and helpful. Specially Nice when my Company got a cake for his birthday, which tasted very good. Overall a good stay with good facilities, but some issues with the food.
The waiter Filippo was amazing and really serviceminded. He is a great asset for the hotel because he is great interacting with the guests. He makes you feel more like home. 5 stars from Denmark.